Terms and Conditions

Terms & Conditions

Please read these Terms & Conditions carefully before using the www.fivestarsdxb.com website operated by Five Stars LLC (“us”, “we”, or “our”). Your access to and use of the website is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the website.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access or use the website.

Conditions of Use

All services offered and made available through our website are the property of Five Stars LLC. We may, at our discretion, offer additional website services and/or products, update, modify, or revise any current content and services, and these Terms will apply to all such updates, modifications, or additions unless otherwise stated. We reserve the right to discontinue or cancel any services or products at any time.

Privacy Policy

Before continuing to use our website, we advise you to read our Privacy Policy to understand how we handle and protect your personal data.

Copyrights

All content on this website, including digital downloads, images, text, graphics, and logos, is the property of Five Stars LLC and protected under UAE Copyright Laws. Unauthorized reproduction or use of any material from this website is strictly prohibited.

Links to Other Websites

Our website may include links to third-party websites for your convenience. These links do not imply endorsement by Five Stars, and we are not responsible for the content, privacy policies, or practices of any linked websites. You acknowledge that we shall not be liable for any damages or losses arising from your use of or reliance on third-party websites.

Communications

All communication with Five Stars is electronic. By emailing us or visiting our website, you consent to receive communications from us electronically, including notices, disclosures, and updates. Electronic communications satisfy legal requirements that such communications be in writing.

Limitations of Liability

The website and its services are provided on an “as is” and “as available” basis. Your use of any information or materials on this website is at your own risk. Five Stars LLC makes no warranties regarding the accuracy, completeness, or suitability of the website content for any purpose. You agree to indemnify and hold Five Stars LLC, its directors, employees, and affiliates harmless from any claims, damages, or losses arising from your use of the website or violation of these Terms.

Applicable Law

These Terms and Conditions are governed by the laws of the Emirate of Dubai and the applicable federal laws of the UAE. Any disputes related to your use of the website shall be subject to the jurisdiction of the Dubai courts or DIAC – Dubai International Arbitration Centre as appropriate.

Comments, Reviews, and User Content

Visitors may post content on the website as long as it is lawful and does not infringe on the rights of others. Content must not contain viruses, illegal material, or commercial solicitations. By posting content, you grant Five Stars a non-exclusive, royalty-free, worldwide license to use, reproduce, and modify such content.

License and Site Access

This website contains material owned or licensed by us, including design, layout, and graphics. You are granted a limited license to access and use the website for personal purposes. Downloading, modifying, or distributing the content without prior written consent is prohibited.

User Accounts

If you hold an account on this website, you are responsible for maintaining the confidentiality of your login details and all activity under your account. We reserve the right to terminate accounts, remove content, or cancel services at our discretion.

Age of Majority

Five Stars does not accept agreements from persons under 18 years of age. By creating an account or using our services, you confirm that you are over 18, or that your parent or legal guardian has agreed to these Terms on your behalf.

Method of Payment

We accept offline and online payments through Visa and MasterCard credit/debit cards in AED. All payments are processed securely.

Refund and Cancellation Policy

Five Stars maintains a strict no-refund policy. All purchases are final. Refunds will only be issued if a booking error occurs due to the fault of Five Stars, and any refunds will be processed through the original method of payment. Please allow up to two billing cycles for credit to appear.